I had the opportunity to venture out of the office last week to Lafayette, Louisiana where Geoforce exhibited at LAGCOE (Louisiana Gulf Coast Oil Exposition); one of the largest oil and gas industry expositions in the United States. The expo is held every two years and draws over 14,000 attendees from 26 different countries. Needless to say, it wasn’t my typical “day-in-the-office.”
My week at LAGCOE was a learning experience unlike any other I have experienced in my time at Geoforce. I got a first-hand look at the industry – including getting up close and personal with some of the equipment we track for our oilfield customers. As a Lead Support Engineer at Geoforce, I spend most of my day on the phone with (or emailing) customers; helping them with questions about the application (i.e. how to use it), troubleshooting and tag installs. As I walked the show, I had the opportunity to meet some of the Geoforce customers I speak to every day. It was refreshing to finally put faces with names. It gave me a gratifying feeling with a transfusion of a new energy and zeal. I instantly felt more connected with our customers and better equipped to provide support day-to-day. We live in a world where technology pushes so much of our daily life that sometimes it’s easy to forget how much a difference a simple handshake can make.